RETURN POLICY

RETURN POLICY

  • The items purchased through TRENDI IQ may be returned within 2 days from the delivery date. After receiving return instructions from us, please package up the item(s) to be returned with the original packing. The returned items must have all original tags.
  • A return fee of IQD 8000 will be charged upon returning the items.
  • The designated rider from TRENDI IQ will come and collect the parcel.
  • The return fee needs to be made to the driver.
  • The items can be refunded provided in their original condition within the original packaging, with all the tags and labels attached. However, the return fee of IQD 8,000 needs to be paid by the customer. The customer needs to contact TRENDI IQ for returns.
  • You will not be charged any shipping fee for returning items if they were not as per your order or damaged when you received them.
  • The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves and bags.)
  • Items that are not returned as described above will not be accepted for a refund.
  • All items on sale or promotional offers cannot be returned.
  • Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
  • We do not accept returned items that have been sent back without proper returns requests.